All is well in the personal lines department at TR Insurance Group. Our personal lines team includes 6 licensed agents.
Randy and Debbie Riegner
New customers looking for personal lines quotes are most likely to deal directly with Randy or Debbie Riegner. Randy and Debbie will get the information needed to quote, assess the companies and programs that are available and get back to you with the best value(s) to meet your needs.
Our personal lines manager, Sue Frederick, processes all new business applications, often fields change and quote requests for existing customers, oversees renewals, handles claims and deals with payment issues such as payment plan changes, bank changes and late payments.
Heather Coletta is involved in the processing of new business policies, renewals and changes. She also sends letters and emails regarding late payments. Most of our policies are processed electronically and Heather retrieves and attaches policy copies to customer screens. She also handles the mailing of policies.
Brad Riegner assists Randy Riegner in renewal quotes for cases that are being rated with other markets.
Blake Kneeland works with new clients who are looking for quotes. He gathers the information needed to provide quotes and often presents quotes and options to new agency clients.
Our team works well because we are busy taking on new clients who are happy to have better coverage and lower premiums. We are lucky to have fine companies with competitive programs that consistently offer savings to clients. We are currently licensed in Pennsylvania, New Jersey, Maryland and Delaware. In addition to our primary company markets, we have brokerage outlets for coastal properties and can write flood insurance in all of these states. We receive so many referrals on a weekly basis that we do not prospect for new business other than responding to inquiries by phone or through our website. We appreciate your support and referrals.